Customer satisfaction is our #1 priority! If you ever have an issue or a concern with something either you've received or ordered from us, do not hesitate to give us a call or text and let us know. 

Replacement flower arrangements will be promptly delivered in the event the product initially received is not up to expectation. We truly do mean it we say that we want every customer to be pleased with their experience shopping with us. 

In certain cases, refunds will be initiated as needed at request, but we always try to "make it right" by delivering high-quality flowers as our initial go-to. It isn't enough to say "sorry' and move on—we want to make sure we fix the mistake that was made, and that the recipient receives a beautiful arrangement.